Australian Government - Department of Health - Office of Hearing Services
Hearing Services Program


To support the Australian Government Hearing Services Program (the program) there are over 270 contracted service providers, who employ more than 3000 hearing service providers.  In addition, there are arrangements in place with device manufacturers and/or suppliers.

Current Service Provider Contract

The Service Provider Contract (the Contract) establishes the requirements under which contracted service providers are required to deliver the program to eligible clients. For more information please view the Service Provider Contract 2018-2019.

The following documents are standards under the Contract that may be amended or replaced from time to time

  • The Schedule of Service Items provides information, description and conditions for claiming of service items that contracted service providers are able to provide to clients. For more information please view Schedule of Service Items.
  • The Schedule of Fees provides information for contracted service providers relating to fees payable for service items specified under the Contract. The 2019-20 Schedule of Fees will remain effective until 30 June 2020.
  • Previous Schedule of Fees are available.

The Deed of Standing Offer with device manufacturers sets the specifications for the provision of hearing devices to clients in the program.  For more information please view Manufacturers and Suppliers.

Contracts (PDF 58 KB)

Previous Schedule of Fees

Complementary Content