Australian Government - Department of Health - Office of Hearing Services
Hearing Services Program

What's New

Keep up to date with all the news from the Hearing Services Program by subscribing to the RSS Feed.

New web pages

September 2019 Provider transition

August 2019  How to register as an Appointed Supplier

August 2019 Hearing Services Online Project 2019

July 2019 Contract Redevelopment Consultation FAQs

Recent updates

August 2019 Appointed Supplier contact list

August 2019 Safety information on button batteries

Contracted Service Provider Notices

CSPN 2019/09 - HSOP Update 4

CSPN 2019/08 - HSOP Project Update 3

CSPN 2019/07 - HSOP Project Update


All closed consultations are available for viewing.

Publications and communiqués relating to broader hearing health policy is available via the Department of Health’s website.

Contact Centre and Feedback

The contact centre is open from 8:30-5:00pm Monday to Friday (AEST/AEDT) and can be contacted on 1800 500 726.

Enquiries can also be made using the feedback form or by e-mail to

System outages

There are currently no system outages.  Should you experience any issues please review the HSO System Outages Tips for Hearing Service Providers webpage.

Public Holiday Notice

The Department will be closed on Monday 7th October 2019 for the Labour Day Public Holiday. The Hearing Services Program inbox will be unmonitored, and the contact centre will be shut.  Normal business will resume at 8:30am on Tuesday 8th October 2019.


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