Australian Government - Department of Health - Office of Hearing Services
Hearing Services Program

Call Centre Shutdown Notice

The Department of Health and the call centre will be closed for a public holiday on Monday the 25 September 2017 and Monday the 02 October 2017.

The call centre will be closed from 5.30pm AEST on Friday 22 September 2017 to 8.30am AEST on Tuesday 26 September 2017.

The call centre will also be closed from 5.30pm AEST on Friday 29 September 2017 to 8.30am AEDT on Tuesday 3 October 2017.

The hearing@health.gov.au inbox will be monitored during this time.

Should you experience issues logging onto the HSO portal on the public holiday, please email ITServiceDesk@health.gov.au for assistance and copy hearing@health.gov.au advising that there is an issue with the Hearing Services Online Portal. For further information please see the system outages factsheet.

For up to date information from the Hearing Services Program, subscribe to the RSS feed and check the System Outages and What’s new pages.

Factsheet on HSO system outages: Tips for hearing services providers

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