Annual Program Statistics 2017-2018
This webpage contains voucher program statistics for 1 July 2017 to 30 June 2018.
Clients
Table 1 Number of Current Voucher by State
(as at 5 July 2018)
|
State |
Number of clients |
| New South Wales (NSW) |
300,574 |
| Victoria (VIC) |
239,400 |
| Queensland (QLD) |
217,017 |
| South Australia (SA) |
84,704 |
| Western Australia (WA) |
84,268 |
| Tasmania (TAS) |
32,214 |
| Northern Territory (NT) |
3,128 |
| Australian Capital Territory (ACT) |
10,499 |
| Total |
971,804 |
Source: HSO Production data (2018)
Note Current Vouchers are defined as those who have a current (unexpired) voucher at the end of the Financial Year
Vouchers
Table 2 Number of New and Return Voucher issued by State
(1 July 2017 to 30 June 2018)
|
State |
New Vouchers |
Return Vouchers |
Total Vouchers |
| NSW |
33,834 |
63,059 |
96,893 |
| VIC |
26,208 |
50,348 |
76,556 |
| QLD |
25,670 |
44,289 |
69,959 |
| SA |
8,470 |
17,133 |
25,603 |
| WA |
10,737 |
17,200 |
27,937 |
| TAS |
3,821 |
6,560 |
10,381 |
| NT |
412 |
603 |
1,015 |
| ACT |
1,349 |
2,001 |
3,350 |
| Total |
110,501 |
201,193 |
311,694 |
Source: HSO Production data (2018)
Note State is defined by the postal address of the client on their application form
Table 3 Number of client services by voucher type by State
(1 July 2017 to 30 June 2018)
|
State |
New Client |
Return Client |
Total Clients |
| NSW |
63,169 |
162,255 |
225,424 |
| VIC |
48,927 |
129,687 |
178,614 |
| QLD |
47,353 |
115,980 |
163,333 |
| SA |
16,543 |
48,390 |
64,933 |
| WA |
19,635 |
45,319 |
64,954 |
| TAS |
7,045 |
18,658 |
25,703 |
| NT |
792 |
1,402 |
2,194 |
| ACT |
2,556 |
5,689 |
8,245 |
| Total |
206,020 |
527,380 |
733,400 |
Source: HSO Production data (2018)
Services
Table 4 Hearing services by type and State
(1 July 2017 to 30 June 2018)
|
State |
Total Claims |
Assessment |
Fitting |
Maintenance - Repair |
| NSW |
430,141 |
94,917 |
58,322 |
168,299 |
| VIC |
348,704 |
77,509 |
46,642 |
133,926 |
| QLD |
328,905 |
70,097 |
41,942 |
121,709 |
| SA |
127,019 |
25,814 |
15,897 |
50,591 |
| WA |
127,661 |
28,276 |
16,275 |
47,810 |
| TAS |
49,372 |
10,162 |
6,482 |
19,732 |
| NT |
3,967 |
952 |
496 |
1,539 |
| ACT |
15,548 |
3,366 |
2,303 |
6,026 |
| Total |
1,431,317 |
311,093 |
188,359 |
549,632 |
Source: HSO Production data (2018)
Table 4 Number of new client services by type of service and State - Continued
|
State |
Rehabilitation |
Client Review |
Replacement – Spare Aids |
Other |
| NSW |
1,497 |
70,070 |
13,495 |
23,541 |
| VIC |
1,425 |
62,612 |
10,932 |
15,658 |
| QLD |
1,218 |
63,382 |
9,794 |
20,763 |
| SA |
277 |
24,252 |
4,195 |
5,993 |
| WA |
392 |
25,160 |
3,698 |
6,050 |
| TAS |
232 |
8,968 |
1,266 |
2,530 |
| NT |
7 |
616 |
153 |
204 |
| ACT |
10 |
2,132 |
405 |
1,306 |
| Total |
5,058 |
257,192 |
43,938 |
76,045 |
Source: HSO Production data (2018)
Table 5 Fitting by type by State
(1 July 2017 to 30 June 2018)
|
State |
Monaural fittings |
Binaural fittings |
ALD fittings |
Total |
| NSW |
7,248 |
50,217 |
857 |
58,322 |
| VIC |
6,308 |
39,586 |
748 |
46,642 |
| QLD |
5,011 |
36,124 |
807 |
41,942 |
| SA |
1,934 |
13,772 |
191 |
15,897 |
| WA |
1,863 |
14,245 |
167 |
16,275 |
| TAS |
804 |
5,625 |
53 |
6,482 |
| NT |
69 |
406 |
21 |
496 |
| ACT |
301 |
1,985 |
17 |
2,303 |
| Total |
23,538 |
161,960 |
2,861 |
188,359 |
Source: HSO Production data (2018)
Devices
Table 6 Number of hearing devices by type by State
(1 July 2017 to 30 June 2018)
|
State |
Behind the Ear (BTE) |
In the Ear (ITE) |
In the Canal (ITC) |
Completely in the Canal (CIC) |
Other |
Total Devices Fitted |
|
NSW |
105,501 |
3,219 |
13,289 |
1,421 |
1,924 |
125,354 |
|
VIC |
83,100 |
2,439 |
10,870 |
1,312 |
1,765 |
99,486 |
|
QLD |
74,034 |
2,625 |
10,448 |
1,525 |
1,840 |
90,472 |
|
SA |
28,815 |
1,016 |
3,983 |
722 |
560 |
35,096 |
|
WA |
29,739 |
1,139 |
3,277 |
495 |
408 |
35,058 |
|
TAS |
11,570 |
348 |
1,324 |
103 |
262 |
13,607 |
|
NT |
952 |
31 |
75 |
14 |
36 |
1,108 |
|
ACT |
4,102 |
137 |
399 |
47 |
46 |
4,731 |
|
Total |
337,813 |
10,954 |
43,665 |
5,639 |
6,841 |
404,912 |
Source: HSO Production data (2018)
Providers
Table 7 Number of Contracted Services Providers and business sites by State
(as at 30 June 2018)
|
State |
Contracted Service Providers |
Business Sites – Permanent |
Business Sites – Visiting |
Total Sites |
| NSW |
91 |
408 |
559 |
967 |
| VIC |
83 |
327 |
452 |
779 |
| QLD |
51 |
288 |
483 |
771 |
| SA |
20 |
124 |
218 |
342 |
| WA |
20 |
126 |
108 |
234 |
| TAS |
6 |
33 |
52 |
85 |
| NT |
2 |
8 |
5 |
13 |
| ACT |
4 |
24 |
8 |
32 |
| Total |
277 |
1,338 |
1,885 |
3,223 |
Source: HSO Production data (2018)
Note 2,484 Qualified Practitioners provided services to clients of the Hearing Services Program