Annual Program Statistics 2018-2019
This webpage contains voucher program statistics for 1 July 2018 to 30 June 2019.
Clients
Table 1 number of Current Vouchers by State
(as at 4 July 2019)
Source: HSO Production data (2019)
Note Current Vouchers are defined as those who have a current (unexpired) voucher at the end of the Financial Year
Vouchers
Table 2 Number of New and Return Vouchers issued by State
(1 July 2018 to 30 June 2019)
Source: HSO Production data (2019)
Note State is defined by the postal address of the client on their application form
Table 3 New and Return Vouchers issued by State
(1 July 2018 to 30 June 2019)
|
New Client |
Return Client |
Total Clients |
|
| NSW |
60,585 |
161,343 |
221,928 |
| VIC |
47,609 |
129,065 |
176,674 |
| QLD |
45,654 |
117,797 |
163,451 |
| SA |
16,744 |
48,942 |
65,686 |
| WA |
19,330 |
45,929 |
65,259 |
| TAS |
7,054 |
19,033 |
26,087 |
| NT |
704 |
1,299 |
2,003 |
| ACT |
2,187 |
5,600 |
7,787 |
| Total |
199,867 |
529,008 |
728,875 |
Source: HSO Production data (2019)
Services
Table 4 Type of Hearing Services by State
(1 July 2018 to 30 June 2019)
|
Assessment |
Fitting |
Maintenance - Repair |
Rehabilitation |
Client Review |
Replacement – Spare Aids |
Other |
Total Claims |
|
| NSW |
90,818 |
54,494 |
160,176 |
1,184 |
77,539 |
13,910 |
22,278 |
420,399 |
| VIC |
76,029 |
45,328 |
127,192 |
1,373 |
64,447 |
10,959 |
14,662 |
339,990 |
| QLD |
70,626 |
41,803 |
118,369 |
1,160 |
66,275 |
10,227 |
20,165 |
328,625 |
| SA |
28,038 |
15,933 |
49,790 |
281 |
27,021 |
4,216 |
6,096 |
131,375 |
| WA |
27,975 |
15,723 |
47,942 |
254 |
27,249 |
3,831 |
6,015 |
128,989 |
| TAS |
10,273 |
6,237 |
19,700 |
149 |
9,603 |
1,420 |
2,450 |
49,832 |
| NT |
743 |
453 |
1,374 |
2 |
669 |
137 |
232 |
3,610 |
| ACT |
2,953 |
1,846 |
5,792 |
14 |
2,605 |
461 |
1,372 |
15,043 |
| Total |
307,455 |
181,817 |
530,335 |
4,417 |
275,408 |
45,161 |
73,270 |
1,417,863 |
Source: HSO Production data (2019)
Table 5 Fitting Configuration by State
(1 July 2018 to 30 June 2019)
|
Monaural fittings |
Binaural fittings |
ALD fittings |
Total |
|
| NSW |
6,065 |
47,817 |
612 |
54,494 |
| VIC |
5,475 |
39,376 |
477 |
45,328 |
| QLD |
4,653 |
36,418 |
732 |
41,803 |
| SA |
1,833 |
13,923 |
177 |
15,933 |
| WA |
1,616 |
13,867 |
240 |
15,723 |
| TAS |
743 |
5,444 |
50 |
6,237 |
| NT |
44 |
397 |
12 |
453 |
| ACT |
214 |
1,620 |
12 |
1,846 |
| Total |
20,643 |
158,862 |
2,312 |
181,817 |
Source: HSO Production data (2019)
Devices
Table 6 Types of Hearing Devices fitted by State
(1 July 2018 to 30 June 2019)
| State | Behind the Ear (BTE) | In the Ear (ITE) | In the Canal (ITC) | Completely in the Canal (CIC) | Other | Total Devices Fitted |
| NSW |
100,791 |
3,430 |
12,981 |
1,412 |
1,870 |
120,484 |
| VIC |
81,871 |
2,584 |
10,566 |
1,512 |
1,864 |
98,397 |
| QLD |
75,800 |
2,541 |
9,637 |
1,744 |
1,967 |
91,689 |
| SA |
29,636 |
1,120 |
3,445 |
545 |
637 |
35,383 |
| WA |
29,113 |
1,074 |
3,178 |
471 |
568 |
34,404 |
| TAS |
11,143 |
312 |
1,594 |
148 |
239 |
13,436 |
| NT |
902 |
16 |
82 |
18 |
26 |
1,044 |
| ACT |
3,499 |
99 |
345 |
37 |
57 |
4,037 |
| Total |
332,755 |
11,176 |
41,828 |
5,887 |
7,228 |
398,874 |
Source: HSO Production data (2019)
Providers
Table 7 Number of Contracted Services Providers and Business Sites by State
(as at 30 June 2019)
| State | Contracted Service Providers | Business Sites – Permanent | Business Sites – Visiting | Total Sites |
| NSW |
96 |
447 |
551 |
998 |
| VIC |
82 |
348 |
467 |
815 |
| QLD |
57 |
308 |
502 |
810 |
| SA |
20 |
136 |
214 |
350 |
| WA |
21 |
142 |
112 |
254 |
| TAS |
6 |
39 |
52 |
91 |
| NT |
2 |
9 |
5 |
14 |
| ACT |
4 |
24 |
9 |
33 |
| Total |
288 |
1,453 |
1,912 |
3,365 |
Source: HSO Production data (2019)
Note 2,689 Qualified Practitioners provided services to clients of the Hearing Services Program