Australian Government - Department of Health and Aged Care - Office of Hearing Services
Hearing Services Program
Australian Government Crest, Department of Health, Hearing Services

Contracted Service Provider Notice

(CSPN - 202003)

As previously advised in CSPN 2019/18AUSkey to myGovID transition’ the way providers access the Hearing Services Online (HSO) portal is changing. 


Please be aware that AUSkey retires 27 March 2020. From this point you will no longer be able to use your AUSkey to login to the Hearing Services Online portal.


If you have not already begun the myGovID process, please do so now to ensure you are ready to use our portal from 28 March 2020.


Please see our web content relating to this change here: Transition to myGovID


More information is available at


If you have questions or concerns on any of the above, please contact us directly on 1800 500 726 or at


20 March 2020

Download this CSPN myGovID