Australian Government - Department of Health and Aged Care - Office of Hearing Services
Hearing Services Program
Australian Government Crest, Department of Health, Hearing Services

Contracted Service Provider Notice

Hearing Services Arrangements during COVID-19
(CSPN - 202008)

As the COVID-19 situation continues to evolve, the Hearing Services Program (the program)’s priority is to manage the impact of COVID-19 on the delivery of hearing services through the program.

Therefore, all COVID-19 special arrangements for the provision of hearing services to program clients, as specified in the COVID-19 Provider Factsheet, apply until further notice. This now also includes the streamlined requirements for the renewal of maintenance agreements.

The Department will continue to review program requirements, including whether any arrangements implemented in response to COVID-19 remain in place permanently.  


Further Information

The program encourages you to stay up-to-date with the latest advice on COVID-19, including current program requirements for service delivery through the COVID-19 Provider Factsheet.

Any enquiries regarding hearing services arrangements during COVID-19 can be emailed to


31 July 2020

Download this CSPN CSPN 2020-08 Hearing Services Arrangements during COVID-19