Australian Government - Department of Health and Aged Care - Office of Hearing Services
Hearing Services Program

COPY OF Provider Factsheet - Claiming information when selling or buying a hearing service business

This factsheet provides information for contracted service providers (providers) about claiming when a provider sells their business to another provider.


Table 1 - Claiming when a service provider transfers their contract or sells their business

Submitting Claims

Sellers action

Item Number

The assessment date is prior to the Date of Transfer

Submit claim

600 or 800

The fitting and follow-up dates are prior to the Date of Transfer

 

Submit claim

Monaural Item:

650, 630 or 820

Binaural:

660, 640 or 830

 

The fitting date is prior to the Date of Transfer where the client has not attended a follow-up appointment and a follow-up service has not been provided.

Note: the date of service must match the fitting date.

Attach the claim form and email it to hearing@health.gov.au

 

The subject line should be displayed as:

voucher # – client name – item # – SP business transfer Pt1 - closure date DD/MM/YYYY

Monaural Item:

651, 771 or 821

Binaural Item:

661 or 831

 

The assessment date is after the Date of Transfer

No action

N/A

The fitting and follow-up date are after the Date of Transfer

 

No action

N/A

The follow-up date of service is after the Date of Transfer

No action

N/A


Table 2 - Claiming when buying an existing hearing service business

Submitting Claims

Buyer’s action

Item Number

The assessment date is prior to the Date of Transfer

No action

N/A

The fitting and follow-up dates are prior to the Date of Transfer

 

No action

N/A

The fitting date is prior to the Date of Transfer where the client has not attended a follow-up appointment and follow-up service has not been provided.

No action

N/A

The assessment date is after the Date of Transfer

Submit claim

600 or 800

The fitting and follow-up dates are after the Date of Transfer

Submit claim

Monaural Item:

650, 630 or 820

Binaural Item:

660, 640 or 830

The follow-up date of service is after the Date of Transfer

Attach the claim form and email it to hearing@health.gov.au

The subject line should be displayed as:

voucher # – client name – item 6 – SP business transfer Pt2

 

Exception Item 6:

(follow-up completion)

 

Note: Item 6 claims should be submitted by attaching and emailing the completed claim form to hearing@health.gov.au . The subject line should be displayed as: voucher # – client name – ite


Claiming information when selling or buying a hearing service business

Provider Factsheets

Claiming through the portal

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