Australian Government Crest, Department of Health, Hearing Services

Contracted Service Provider Notice

AUSkey to myGovID transition
(CSPN - 201918)

AUSkey to myGovID transition

From the end of March 2020, AUSkey will be replaced by myGovID for all government transactions. It offers a more flexible and secure way to access online government services. Work is going on behind the scenes to ensure health services, including the Hearing Services Program, can transition to myGovID authentication to access the Hearing Services Online portal when the AUSkey is decommissioned by the ATO on 31 March 2020.

You can get set up now but please note, you will not be able to use the myGovID to login to our portal until late January.

We will continue to keep you updated about the transition from AUSkey to myGovID and what you need to do via future CSPNs.

More information bout myGovID is available at

If you have questions or concerns on any of the above, please contact us directly on 1800 500 726 or at


20 December 2019

Download this CSPN 2019-18 AUSkey to myGovID transition