Australian Government Crest, Department of Health, Hearing Services

Contracted Service Provider Notice

2018 Compliance Monitoring Program
(CSPN - 2017/10)

To assist you to comply with the program requirements, we will undertake the following compliance monitoring activities during 2017-18.

Compliance Monitoring Focus for 2017-18

Our approach to compliance monitoring is risk-based, focusing on client safety, program integrity and financial risks to the program and to clients.

We continually monitor compliance and may implement additional compliance activities, if required, at any time.

Providers will be notified in advance of an audit. For claims audits, providers will only be contacted if there are issues found or further information is needed. You can find out more about how we monitor compliance on our website.


10 November 2017

Download this CSPN 2018 Compliance Monitoring Program