Australian Government - Department of Health and Aged Care - Office of Hearing Services
Hearing Services Program
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Annual Program Statistics 2015-2016

This webpage contains statistics for the 2015-16 financial year

Voucher Program statistics for 1 July 2015 to 30 June 2016

Clients

Table 1 Number of Current Vouchers by State

(as at 30 June 2016).

State Number of Clients
New South Wales (NSW) 277,573
Victoria (VIC) 214,504
Queensland (QLD) 190,957
South Australia (SA) 77,002
Western Australia (WA) 73,831
Tasmania (TAS) 28,482
Northern Territory (NT) 2,694
Australian Capital Territory (ACT) 9,414
Total 874,457

Note Current Vouchers are defined as those who have a current (unexpired) voucher at the end of the Financial Year

Vouchers

Table 2 Number of New and Return vouchers issued by State

(1 July 2015 to 30 June 2016).

State New Vouchers Return Vouchers Total Vouchers
NSW 33,540 67,740 101,280
VIC 25,606 54,131 79,737
QLD 24,294 46,993 71,287
SA 8,325 21,712 30,037
WA 9,239 17,992 27,231
TAS 3,409 7,458 10,867
NT 450 502 952
ACT 1,155 2,251 3,406
Total 106,018 218,779 324,797

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Table 3 Number of clients serviced by voucher type by State

(1 July 2015 to 30 June 2016).

State New Client Return Client Total Clients
NSW 53,443 164,346 217,789
VIC 39,060 130,032 169,092
QLD 36,831 112,810 149,641
SA 13,306 49,291 62,597
WA 14,371 44,654 59,025
TAS 5,620 18,403 24,023
NT 744 1,283 2,207
ACT 1,822 5,536 7,358
Total 165,197 526,355 692,552

Services

Table 4 Hearing services by type by State

(1 July 2015 to 30 June 2016).

State Assessment Fitting Maintenance - Repair Rehabilitation Client Review Replacement - Spare Aids Other Total Claims 
NSW 98,660 57,037 165,061 1,937 53,486 12,100 21,581 409,862
VIC 78,844 44,868 128,466 1,397 46,843 9,617 15,328 325,363
QLD 71,192 39,287 113,277 1,022 47,298 8,533 17,940 298,549
SA 29,856 15,847 48,796 202 18,630 3,565 5,368 122,264
WA 26,551 15,329 44,741 366 18,927 3,178 5,716 114,801
TAS 10,489 6,365 19,363 220 6,883 1,187 2,286 46,793
NT 938 575 1,397 17 505 123 191 3,746
ACT 3,122 1,796 5,571 10 1,261 341 1,309 13,410
Total 319,652 181,104 526,672 5,171 193,826 38,644 69,719 1,334,788

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Table 5: Fittings by type by State

(1 July 2015 to 30 June 2016).

State Monaural Fittings Binaural Fittings ALD Fittings Total
NSW 7,865 48,607 603 57,075
VIC 6,486 37,814 592 44,892
QLD 5,294 33,302 716 39,312
SA 2,262 13,465 133 15,860
WA 1,880 13,352 109 15,341
TAS 868 5,460 41 6,369
NT 80 481 14 575
ACT 249 1,538 12 1,799
Total 24,984 154,019 2,220 181,223

 

Devices

Table 6 Number of hearing devices by type by State

(1 July 2015 to 30 June 2016).

State Behind the Ear (BTE) In the Ear (ITE) In the Canal (ITC) Completely in the Canal (CIC) Other Total Devices Fitted
NSW 102,601 3,850 11,489 1,300 1,112 120,352
VIC 79,547 2,836 9,467 1,306 1,043 94,199
QLD 69,004 2,815 9,158 1,543 1,234 83,754
SA 28,413 1,089 3,351 615 341 33,809
WA 27,878 1,096 2,757 489 239 32,459
TAS 11,502 400 923 74 123 13,022
NT 981 33 75 21 23 1,133
ACT 3,257 85 266 18 30 3,656
Total 323,183 12,204 37,486 5,366 4,145 382,384

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Providers

Table 7 Number of Contracted Service Providers and business sites by State

(1 July 2015 to 30 June 2016).

State Contracted Service Providers Business Sites Total Sites
Permanent Visiting
NSW 95 356 592 948
VIC 80 284 412 696
QLD 45 245 444 689
SA 16 107 190 297
WA 19 102 116 218
TAS 7 27 63 90
NT 2 8 4 12
ACT 3 16 7 23
Total 267 1,145 1,828 2,973

 

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Monthly Program Statistics 2015-2016

Program Statistics

Complementary Content