Australian Government - Department of Health and Aged Care - Office of Hearing Services
Hearing Services Program

Hearing device information

The following pages provide information on the hearing devices available to clients through the Australian Government Hearing Services Program (the program). All of the pages are available as factsheets.

Types of hearing devices

There are different types of hearing devices that can be used to manage hearing loss. This page is about the different types of hearing devices available to clients under the program.

You may have seen advertisements about low cost electronic sound amplifiers known as personal sound amplification products (PSAPs), which look similar to hearing aids. You can find out more information about the differences between PSAPS and hearing aids here. 

Fully subsidised or partially subsidised devices

All hearing devices offered under the program are of high quality. If your hearing assessment shows a hearing device will assist you, you will be offered, in the first instance, a fully subsidised hearing device. You may choose to purchase a partially subsidised hearing device instead. The differences between fully and partially subsidised hearing devices are explained on this page. You can also find more information about the findings of recent independent research regarding client outcomes with partially subsidised hearing devices.

Assistive listening devices (ALD)

Assistive listening devices can be used by people with a hearing loss who might not need (or be able to manage) a standard hearing aid for a variety of reasons. This page contains information on assistive listening devices.

Maintenance agreement

Maintaining your hearing device and buying batteries can be costly. Maintenance agreements are an optional agreement between you and your hearing practitioner. This page outlines how to access a maintenance agreement to support your hearing device.

Having a hearing device fitted

Getting used to your hearing device can take some time and it is important to understand what you might expect in those first few weeks. This page explains the things to expect when you first have your hearing device fitted.

How to make the most of your hearing device

The program has developed a service called ‘Rehab Plus’ to assist you to make the most of your hearing device. Rehab Plus is available to people who are being fitted with a fully subsidised hearing device for the first time. This page explains the Rehab Plus program.

Replacing a lost or damaged device

If your hearing device has been fitted under the program and has been lost or damaged beyond repair, this page outlines the assistance that is available.

I am having difficulty with my hearing device, what can I do?

If you are having difficulty with your current hearing device, this page will provide information on what assistance is available.  You should speak to your hearing services provider further about your options.




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