Australian Government - Department of Health and Aged Care - Office of Hearing Services
Hearing Services Program

How can the program help me?

Hearing loss can have a significant impact on independence, participation in community life and the ability to communicate with others. The Australian Government Hearing Services Program (the program) aims to reduce the impact of hearing loss by providing eligible people with access to hearing services.

Hearing services may include

  • a comprehensive hearing assessment performed by a qualified hearing services provider
  • access to a wide range of quality fully subsidised hearing devices, made by leading manufacturers
  • if you are fitted with a hearing device, you will receive advice on how to achieve maximum benefit from your device
  • further support and hearing services, which can be accessed even if fitting a hearing device is not suitable
  • access to an optional annual maintenance agreement where, for a small fee, you can receive repairs and batteries to support your hearing device.  For further information refer to the maintenance agreements

Am I eligible to receive fully subsidised hearing services?

Information is available for new clients and return clients on the eligibility to receive fully subsidised hearing services.

I'm eligible how do I apply?

Information on how to apply for the program if you are a new client.  An application can be completed online, through a service provider or a paper application completed. 

I've applied - what happens next?

This information is for new clients only to advise them what happens after their application is approved.  

Information for specific client groups

Senior Australians

As a senior Australian if you are in receipt of a pensioner concession card and have a hearing loss, you may be eligible to receive services.

Under 26 Years

If you are under 26 years (inclusive) you may be eligible to receive services.


Information on hearing services available for Department of Veterans' Affairs clients.

Australian Defence Force

Information for members of the Australian Defence Force.

Aboriginal and Torres Strait Islander Peoples

There are a number of services specifically for Aboriginal and Torres Strait Islander peoples.

Norfolk Island

From 1 July 2016 Norfolk Island residents will be able to access services if they are eligible.

National Disability Insurance Scheme (NDIS)

Information for participants on the NDIS.

Disability Employment Services (DES)

Information for DES participants and providers.


Am I eligible to recieve fully subsidised hearing services?

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